The decisive step at the end of a tenancy: a rigorous comparison with the move-in report to objectively identify and document any damage.
The check-out inspection takes place when the tenant hands back the keys. The report determines whether the security deposit is returned in full or whether deductions are justified. In this context — often a source of tension — the involvement of an independent inventory clerk provides objectivity that neither the landlord nor the tenant can guarantee alone.
As an independent inventory clerk based in Bordeaux, we carry out a methodical and impartial assessment. Every room is inspected following the same rigorous protocol used at check-in, enabling a reliable and uncontestable point-by-point comparison.
We review every element of the property against the check-in report. Walls, floors, ceilings, woodwork, sanitary fittings, kitchen appliances — each component is examined and its current condition compared to its initial state. Discrepancies are documented with photos taken from the same angle as the check-in images wherever possible.
The ALUR Act requires fair wear and tear to be taken into account at check-out. Our report clearly distinguishes normal deterioration over time (wear and tear) from damage attributable to the tenant. This distinction is fundamental for justifying any deductions and preventing disputes.
The complete report is delivered at the end of the visit in signed, eIDAS-certified PDF format. It constitutes a legally enforceable document that serves as the reference in the event of any disagreement between the parties about the condition of the property at move-out.
Beyond the standard inspection, the check-out report requires particular attention to several aspects that have no equivalent at check-in:
General cleanliness: the property must be returned in an acceptable state of cleanliness. We note any shortcomings that could justify cleaning charges.
Tenant repairs: tenants are responsible for certain routine maintenance repairs (seals, switches / sockets, taps). We verify that these obligations have been met.
Key return: the number and type of keys returned is compared with those provided at check-in. Missing keys are recorded in the report.
Final meter readings: readings are taken one last time to allow energy supply contracts to be closed and charges to be settled.
All prices excl. VAT (20% VAT applicable) — Key collection included — Volume discounts available
Fair wear and tear refers to the normal deterioration of the property through time and reasonable use (slightly faded paintwork, worn parquet floors). This remains the landlord's responsibility. Damage, on the other hand, results from abnormal use or neglect attributable to the tenant (hole in a wall, burn mark on the floor). Only damage can justify a deduction from the security deposit.
If the tenant refuses to sign, they retain the keys and remain liable for the rent until they are returned.
If the check-out inspection matches the check-in report, the landlord has one month to return the security deposit. If damage has been recorded, this deadline is extended to two months.
Reports fully compliant with French tenancy law of 24 March 2014
Qualified electronic signature for legally enforceable documents
Full professional indemnity cover for your peace of mind
No affiliation with any estate agency or landlord
An objective report for a smooth security deposit return. Coverage in Bordeaux and within 15 km; Gironde-wide on request.